GENERAL TERMS AND CONDITIONS

I. General

S&R Limousine Service is an offer of S&R Limousine Service, Schmidt & Rohner, Häldelistrasse 10, Neerach (hereafter "S&R"). The general terms and conditions published on the official S&R website (www.sr-limousine.ch) at the time of agreement are part of each contract between the customer and S&R with regards to the transport of passengers.

II. Conclusion of the contract

By confirming an offer received from S&R, the customer agrees to a binding booking order. S&R will in turn accept or reject this booking order as soon as possible. The general terms and conditions are applicable only after the confirmation of the order by S&R (usually by e-mail). S&R needs to be notified immediately of any mistakes made by S&R in the confirmation of the booking order; otherwise the customer shall forego his right to retract from the booking order.

III. Terms of agreement

A quote is valid for 90 days from the date of issue. Changes of reservation made on short-notice need to be individually agreed upon with the driver. Additional routes and wait time are charged by S&R according to the rates valid at the time of the conclusion of the contract. A shortening of the route or of the wait time has no influence on the invoice amount agreed. Should the customer not be the actual passenger, the passenger has the right to request changes on short notice. S&R need to be notified in advance if one or more of the following need to be transported: excess luggage, animals, children under the age of 12 years or less than 150 cm tall. Should S&R not be notified, the journey may not take place at all but the full price will be charged. Accidents, traffic congestion or heavy traffic will not incur costs for the customer.

IV. Options

S&R offer options that differ in cancellation conditions, vehicles and services. S&R reserve the right to fully or partly upgrade customers or passengers without prior notice and without incurring additional costs for customers.

IV.I. S&R Business

S&R Business is S&R's standard option offered to all customers requesting a quote, unless customers specifically request one of the other options. Unless otherwise requested, and depending on the number of passengers, the journey will be made with a Mercedes E-Class (1-3 passengers) or a Mercedes Viano (4-6 passengers). Standard general terms and conditions regarding changes of reservation, cancellation and delay apply (see Changes of reservation, cancellation and delay).

IV.II. S&R Business Flex

S&R Business Flex customers profit from special conditions in case of changes, cancellations and delay (see Changes of reservation, cancellation and delay). In all other cases, the S&R Business terms and conditions apply.

IV.III. S&R Premium

Journeys booked with the S&R Premium option are made with a Mercedes S-Class (1-3 passengers), unless otherwise requested. For changes of reservation, cancellations and delays, the S&R Business Flex terms and conditions apply (see V.I.). Additional services such as wireless access on board, iPad with multimedia data, plaids, beverages, snacks, etc. are offered on request (usually without additional charges). S&R booking by the hour / Roadshow booking / Roadshow: this is not a booking option per se. Bookings by the hour can be made within all the previously mentioned options. Roadshow bookings are only offered within the area of pick-up and with a fixed number of kilometers.